Repost in another thread. HP Deskjet c Printer. Any ideas how to fix it. If they do, then I would suggest deinstalling and removing your old Printer Drivers and then going online to HP Company and down loading new drivers. Right after I posted by 6: I have tried the power-off procedure and removing cartridges, etc. Perhaps because it does not have the sophisticated electronics that prohibit the use of refilled or remanufactured cartridges.

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Please let me know as soon as possible. An HP will print black even if the color is low or out of ink as long as the above exists.

It uses the black. Javascript is disabled in this browser. With the print pdint holder assembly in the approximate center position, simply unplug the power cord from the back or side of the printer.

HP Deskjet c Printer series User Guides | HP® Customer Support

The funny thing is that when I remove the HP-printerdriver and use the incorporated win-XP driver instead i can print the black colours, but it is using the tri-colour cartridge to mix up a sort of grey-ish black.


Using mac os 9. Please hhp a Product Number to complete the request. How can we fix it? I’m not sure how to even start troubleshooting this.

I disconnected and reconnected the cable, restarted the computer and even unplugged everything overnight. Cleaned contacts repeatedly, etc. All three tests should print out correctly and both the colors and blacks should look ok.

Unhook the “printer cable” from the back of the printer. There is no paper jam. I’ve read about alignment and belt problems.

HP deskjet 940c printer

Product has been exchanged: If you use a magnifiying glass you can usually see that stamped hhp on each cartridge once you remove them If the carriage can be moved by hand with the power off prjnt it is not parked to the right, try HP’s reintialization procedure.

Power Device Voltage Required Margin. How does HP install software and gather data? Media Feeder Max Format. Turn off your printer and remove the printer cable from your printer and then turn it back on. Even if you have a virus protection program installed on your PC, it has dwskjet be updated regularly to protect against possible new, or modified virus’ Media Handling Media Path Type.


The serial number provided does not match the previously selected product.

I reinstalled my old working cartridges, only to find that the problem was still there. Thanks for your help. You might des,jet to deinstall and remove your old printer drivers and then go on-line to HP. Buy a new Deskjet on Ebay at a significant discount. One example not an endorsement: If the carriage is not parked to the right and refuses to move then you many have a major failure.

I am trying to check the ink in my cartridges. Repost in another thread. The carriage is stuck to the right and will not move manually. System Requirements OS Required.